Privacy Policy

Introduction

At Burwood Adventist Community Church, we know that privacy is important to you. This privacy policy reflects our respect for your privacy rights and describes how we will deal with personally identifiable information that we collect or hold. We uphold the National Privacy Principles contained in the Privacy Act 1988.

We only collect your personal information that is relevant to our organisation and may use it to provide you with information or services that you have requested. 

We only collect information where it is necessary to do so to provide a service to you or where we are required by law to do so (for example Child Safety). 

Information We May Collect

The sort of information we may collect includes:

  • Name and Address
  • Phone numbers and email addresses so we can communicate with you
  • Family member details
  • Details of donations/offerings where receipts for taxation purposes are required
  • Communications you have with us (e.g. letters, prayer requests)
  • Your involvement in ministries, so we can provide a meaningful ministry relationship
  • Records of visits, phone calls and pastoral matters
  • Information you provide in surveys, registration forms, conversations, emails and online

We endeavour to keep personal information up to date and accurate. 

Disclosure

We will only use your personal information as allowed by law. This means we may use it for the purpose it was collected, as disclosed to you at the time of collection, or as otherwise set out in this policy. If we want to use your information for any other purpose, we will first seek your consent unless we are not required to by law. We generally only use or disclose your personal information to:

  • help us to improve our website and services;
  • supply you with goods, services or information you have requested;
  • tell you about any new developments, offers or events we think may interest you;
  • other organisations that provide services to us, such as telecommunications companies, event organisers, IT contractors (such as website developers and hosts), lawyers, accountants, financiers and promotions companies; and
  • meet any legal requirements.

Any information posted on our social media channels, bulletin boards or communicated in chat areas becomes public information. While we strive to protect and respect your privacy, we cannot guarantee the security of any information you disclose on social medial, in a chat room or bulletin board and you take full responsibility for the disclosure of such material.

Access to personal information

Please contact us if you would like to access personal information we hold about you. We will give you access unless we are allowed or required by law to refuse it. We may ask you to pay our reasonable costs of providing access. If you believe personal information we hold about you is inaccurate or incomplete, please advise us. We will generally take reasonable steps to correct your personal information where inaccuracies are identified. In certain circumstances, we may refuse to give access to your personal information or amend it. Usually we will explain why and, in the case of an amendment, make a note that you have disputed the accuracy or completeness of particular information.

Data Storage

We cannot guarantee the security of information you may transmit to us. We will take reasonable steps to keep your personal information secure, accurate, complete and up to date. If we no longer require your personal information, we will take reasonable steps to destroy or de-identify it. We do not take responsibility for the security of information that is outside our control such as when it is sent by post, courier, facsimile or over the Internet.

If any personal information collected by the church is stored or managed by a third party on behalf of the church, the Church will take all reasonable steps to ensure that the personal information will be held, used and disclosed by the third-party consistently with the National Privacy Principles. The service provider managing the information for the Church may store certain personal information outside Australia. You consent to the transfer of your information outside Australia by submitting your personal information to the Church. 

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Online Security

We have a public web site at https://burwood.church which is available to anyone. There is no personal data stored on this site.

Video Recording and Photography

The Church records video or images of services and activities for promotional, teaching and information purposes. A person attending a Burwood Adventist Community Church event who does not wish to have their image recorded for distribution should make their wishes known to the photographer, and/or the event organisers, and/or by completing this Non-Consent form. 

Policy Updates

The Church may amend this Privacy Policy from time to time by having the amended version available on our website at https://burwood.church/privacy-policy. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

For more information, about our Privacy Policy, make complaints or enquiries regarding this policy, please contact us.  

Burwood Adventist Community Church
Mailing address: 162 HIghbury Road , Burwood VIC 3125
Email: [email protected]